Privacy Policy – STEMITUP

At STEMITUP, your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information in line with UK GDPR and data protection laws.

1. Data We Collect

We may collect the following personal data when you interact with us via our website, forms, or services:

Full Name
Email Address
Phone Number
Postal Address / Postcode
Subject Level / Course Info
CV or Job Application Details (for recruitment)
Payment & Billing Information (for tutoring bookings)
Date of Birth (where relevant)
ULN (Unique Learner Number, for exams only)

We collect this information when you:

Book a tutoring session
Submit an enquiry
Apply for a job
Register for an event or service
Make a payment
Upload your CV or documents
Request support or contact us

2. Cookies

We may use cookies in your browser for the following reasons:

To track your session (for bookings, cart, and reminders)
To check if you’ve seen our welcome message
To use Google Analytics (anonymous visit tracking)
To use Facebook or Instagram pixels (if you came via an ad)

You can disable cookies at any time in your browser settings.

3. How We Use Your Data

Your data is used only for purposes relevant to your interaction with STEMITUP. This includes:

Processing tutoring bookings or inquiries
Providing job-matching and recruitment support
Contacting you about upcoming sessions or job opportunities
Confirming and tracking payments
Responding to messages sent via contact or enquiry forms
Sending occasional updates or offers (you may opt out at any time)

We do not sell or rent your data to third parties.

4. How We Store and Share Your Data

All data is securely stored in our customer management systems, which are accessible only by authorised STEMITUP staff. Your data:

Will never be shared or sold without consent
May be moved to our CRM system to better assist your query
May be stored in GDPR-compliant platforms (e.g., Google Forms, Stripe, Calendly, etc.)

5. Your Rights

Under UK GDPR, you have the right to:

View the data we hold about you
Request corrections or updates
Ask for your data to be deleted
Withdraw consent at any time

To action any of the above, email: admin@stemitup.co.uk
we will respond within 30 days.

6. Updates to This Policy

This Privacy Policy may be updated from time to time to stay in line with legal or operational requirements. The most recent version will always be available on our website. Last updated: Please put a date

📞 Contact Us
If you have any questions about this policy or how your data is handled, please contact:

STEMITUP
📧 admin@stemitup.co.uk
📱 07405 529 338

Terms & Conditions (Friendly Version)

Welcome to STEMITUP! We’re excited to help you learn and grow in STEM subjects. Before you get started, here are a few important things to know about using our website and services:

What We Do

We offer tutoring sessions online and in person to help you succeed in Science, Technology, Engineering, and Maths.

Booking and Payments

You can book your sessions ahead of time through our website or by contacting us directly.
Payments need to be made before your session starts.
If you need to cancel or reschedule, please give us at least 24 hours’ notice so we can offer your spot to someone else. Unfortunately, we can’t offer refunds or reschedules with less than 24 hours’ notice.

What We Ask From You

Please provide accurate details when you sign up.
Treat your tutors and fellow learners with respect. If anyone behaves in a disruptive way, we may have to stop your sessions without giving a refund.

Our Materials

All the lesson plans, worksheets, and resources we provide belong to STEMITUP and are for your personal use only. Please don’t share or copy them without permission.

Your Privacy

We take your privacy seriously. How we use your personal information is explained in our Privacy Policy.

Our Responsibility

We work hard to provide great tutoring but can’t promise specific exam results. We’re not responsible for any indirect losses from using our services.

Changes to These Terms

Sometimes we may update these terms. If we do, we’ll post the new version on our website, and it will take effect right away.

Got Questions?

Reach out anytime at info@stemitup.com or call 07405529338. We’re here to help!

4. Cookies Policy (Simple & Clear)

Our website uses cookies — small files saved on your device — to make your experience better. Here’s how we use them:

Session Cookies: These help us remember what you’re doing while you’re on our site, like what’s in your cart and where you are in checkout.
Preference Cookies: These remember if you’ve already seen our welcome message so we don’t keep showing it again.

You can change your cookie settings anytime through your browser, but turning off cookies might mean some parts of the site don’t work as well.

Cookies Consent Banner (Friendly Text)

We use cookies to make your visit smoother and more enjoyable. By continuing to browse, you agree to our use of cookies as described in our [Cookies Policy].
[Accept All] [Manage Settings]

At STEMITUP, your privacy matters to us. Here’s how we take care of your information when you use our website and tutoring services:

What Information We Collect

When you sign up or book sessions, we collect your name, contact details (like email and phone), and payment info.
We also gather information about how you use our website to help improve your experience.

How We Use Your Information

To provide and manage your tutoring sessions.
To communicate with you about bookings, updates, and special offers.
To make sure our website works well and stays secure.

Who We Share Your Data With

We don’t sell your information. Sometimes, we might share your data with trusted service providers who help us run the business (like payment processors), but only to the extent needed.

How We Keep Your Data Safe

We use secure systems and strict procedures to protect your information from loss, misuse, or unauthorized access.

Your Rights

You can ask us anytime to see the data we hold about you, update it, or delete it. You can also opt out of marketing messages.

Cookies and Tracking

We use cookies as explained in our Cookies Policy.

Changes to This Policy

If we make changes, we’ll update this page and let you know.